Emida CS | CS L1 Information | Knowledge Base
CS L1 Information
Test
Test
MEX PROYECTO VENTA DE SIM CARDS TELCEL
POR FAVOR REVISAR EL DOCUMENTO ADJUNTO. Proceso de venta. 1. El equipo de ventas Mexico envía un mailing o realiza una llamada de salida 2. El cliente llena el formulario. 3. El equipo de operaciones Mexico recibe la solicitud por medio de ...
Zoho Usage Manual Emida
Zoho Usage Manual Emida
Zoho Ticket Response Procedure 2016
Zoho Ticket Response Procedure 2016
Zoho Remote Control procedure
Zoho Remote Control procedure
TSP Program H2O Instant Spiff
TSP Program H2O Instant Spiff
Transfering Merhcants to their ISOs-Reps
Transfering Merhcants to their ISOs-Reps
System validations and Updates-Deployments
System validations and Updates-Deployments
SYSTEM MONITORING TRAINING
SYSTEM MONITORING TRAINING
PNG Daily Liability Report
PNG Daily Liability Report
MEX Escalation Process and Guide
MEX Escalation Process and Guide
Local Downloads via PC Emida
Local Downloads via PC Emida
Interaction Client Usage
Interaction Client Usage
H2O LOCUS Products Information
H2O LOCUS Products Information
Escalation Brief Guide
Escalation Brief Guide
Enviamex.Net Training Manual
Enviamex.Net Training Manual
Emida’s Direct Dealer Program
Emida’s Direct Dealer Program
Emida Initial Traning for new Agents
Emida Initial Traning for new Agents
Emida Customer Portal
Emida Customer Portal
BTL Multisource
BTL Multisource
SkyPOS APP
SkyPOS APP
Quippi cemex manual
Quippi cemex manual
Pines Electrónicos Fichas técnicas
Pines Electrónicos Fichas técnicas
Migracion Mobilmex
Migracion Mobilmex
Microsip Identificar y Actualizar
Microsip Identificar y Actualizar
Microsip Plataforma unificada y Pago de Servicios
Microsip Plataforma unificada y Pago de Servicios
Manual pagos
Manual pagos
Manual Pago de Servicios Actualizado 2
Manual Pago de Servicios Actualizado 2
LANZAMIENTO DE PINES ELECTRÓNICOS
LANZAMIENTO DE PINES ELECTRÓNICOS
Atención a peticiones El Globo MR y TR
Atención a peticiones El Globo MR y TR
ACTUALIZACIÓN DE PLATAFORMAS
ACTUALIZACIÓN DE PLATAFORMAS
Support Site New Password Policy for BTC
Support Site New Password Policy for BTC
CWC Incident Management Process
CWC Incident Management Process
Adding Merchants and Terminals on BTC
Adding Merchants and Terminals on BTC
SPECTRUM CALLS AND LEAD INFORMATION REPORT-Call Managment
SPECTRUM CALLS AND LEAD INFORMATION REPORT-Call Managment
Sim Card Assignment from Support Site
Sim Card Assignment from Support Site
Pulling a Report on Support Site
Pulling a Report on Support Site
Pin refund and Topup Void Request
Pin refund and Topup Void Request
Pc Terminal Overview
Pc Terminal Overview
New 15 minutes Transactions alert DOM
New 15 minutes Transactions alert DOM
Next page